Privacy Policy

1. Introduction

Shifa AlHind ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our medical tourism services.

2. Information We Collect

3. How We Use Your Information

• To provide medical consultation and treatment coordination services
• To communicate with you about your medical journey
• To arrange travel, accommodation, and hospital appointments
• To share your medical information with partner hospitals and doctors (with your consent)
• To improve our services and user experience
• To send promotional communications (with your opt-in consent)
• To comply with legal obligations and prevent fraud

4. Information Sharing

We may share your information with:

• Healthcare Providers: Hospitals, doctors, and medical facilities in India
• Service Providers: Travel agencies, hotels, interpreters, and coordinators
• Legal Authorities: When required by law or to protect rights and safety
• Business Partners: With your explicit consent for specific purposes

We do NOT sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• SSL encryption for data transmission
• Secure servers with restricted access
• Regular security audits and updates
• Employee confidentiality agreements
• Compliance with HIPAA and GDPR standards where applicable

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate or incomplete data
• Request deletion of your data
• Object to processing of your information
• Withdraw consent at any time
• Receive a copy of your data in portable format

To exercise these rights, contact us at privacy@shifaalhind.com

7. Cookies

We use cookies and similar technologies to enhance your experience. You can control cookie preferences through your browser settings.

8. International Data Transfers

Your information may be transferred to and processed in India or other countries where our service providers operate. We ensure appropriate safeguards are in place for such transfers.

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect information from children without parental consent.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or website notice.

11. Contact Us

For questions about this Privacy Policy or to exercise your rights: